Whether you need to reduce missed calls or you’re tired of spending your valuable time constantly picking up the phone, Professional Answering Service, Inc. has the solutions you need. Our offerings include virtual receptionist services for companies in Philadelphia and beyond, and we are standing by to take your call! Contact us now to get started.
Do you want to refocus staff time away from taking calls? Are you too busy to answer your phone? Are you just tired of dealing with telemarketers and solicitors tying up your time? Professional Answering Service, Inc. offers convenient, full-service virtual reception, enabling you to delegate those tasks to our professionals. Since we got started in this business in 1950, we have provided our clients with reliable service, professional agents, and outstanding results. We are committed to treating your customers with the respect they deserve. By combining our old-fashioned work ethic with the latest technology, our virtual office services are designed to meet today’s high-tech needs without sacrificing your satisfaction. Experience the difference when you call Professional Answering Service, Inc. to be your live virtual receptionist.
How Our Virtual Office Services Work
Answering your phone takes both manpower and time. At Professional Answering Service, Inc., we recognize that many businesses don’t have enough of one or both to devote to reception services. That’s where we can help. We offer virtual answering service so your calls get answered without you having to dedicate staff time to the task. We provide customized virtual office services that integrate directly into your systems. As a result, your customers will most likely never realize they’re talking with a remote receptionist. Our team answers incoming calls, responds to emails, and manages other communication tasks seamlessly so the end result is that your customers think one of your staff is handling the job. It’s a win-win for everyone!
Depending on your specific requirements, your live virtual receptionist is available to:
- Pick up incoming calls
- Transfer calls
- Take messages
- Distribute information to callers
- Schedule appointments
- Provide order processing
- Address other customer service needs
Forget about confusing recorded menus or robotic voicemail messages. At Professional Answering Service, Inc., we supply live receptionist service. Real people answer your calls every time. We design our virtual office services around your specific instructions, and we thoroughly train our agents to know your company and scripting. We are here to provide you with the utmost control over your customer communications without having to do the talking yourself. We are committed to ensuring your live receptionist is able to provide accurate information and represent your company in the best possible light, all while your staff members’ time is freed up to focus on more critical tasks.
Live Virtual Receptionist Services
When you choose Professional Answering Service, Inc. for your remote receptionist service, your calls will be answered by a local agent right here in the Philadelphia area. Skip the risks of overseas outsourcing, but still get the benefits of a live, virtual receptionist. We’ll take your calls so you don’t have to!
Our virtual answering service helps resolve common problems such as:
- On-site jobs preventing reliable phone access
- Call volumes overwhelming staff at peak times
- Staff members becoming distracted from more critical tasks
- Employees providing poor customer service on the phone
- Missed calls generating customer problems
- And many other communication issues
We are available 24 hours a day, 7 days a week, 365 days a year. As a result, your virtual receptionist is available on holidays and weekends to provide uninterrupted call answering convenience. We provide virtual answering service for doctors, contractors, hospitality companies, and many other industries nationwide, so no matter what business you’re in, we should be able to help. Our local service area includes companies in:
- Center City Philadelphia
- North Philadelphia
- South Philadelphia
- West Philadelphia
- Upper Darby Township, PA
- Camden, NJ
- Cherry Hill, NJ
- Haddonfield, NJ
- And surrounding communities
Call now to set up your virtual receptionist services or to get your free estimate. Our virtual reception services may be the missing piece your organization is looking for. Find out when you call today!