Positions

• On-Site Call Center Agent
• Partially Remote Call Center Agent (limited availability)

Job Description: In-House or Partially Remote Call Center Agent

The answering service operator receives inbound calls for businesses that are closed or otherwise unable to accept calls. In this position, you will likely take messages for various businesses and provide callers with basic information, such as when the office will re-open. Knowledgeable and dedicated customer service professional with extensive experience in the industry or will to learn. Must be a solid team player with outgoing, positive demeanor and proven skills in establishing rapport with.

Job Duties:

• Greet callers in a friendly manner and transfer to proper location
• Answer callers’ questions (if possible) to avoid contacting off-duty staff
• Schedule cancel or confirm appointments during closed office hours
• Page doctors in case of emergency
• Take messages and record calls
• Ensured the privacy and confidentiality of all messages and information released or given

Qualifications:

We are looking for individuals seeking a long-term investment with our Company, with:

• Excellent verbal and written communication skills
• Familiarity with computers, ability to type 45 wpm
• English and Bilingual language skills
• Availability to complete training in the Painesville, OH or Las Vegas, NV office

Job Types:

Full-time and Part-time positions available

Pay:

Starting at $15/hour with a 90-day review for potential increase and subsequent annual reviews

Health insurance and 401(k) also available.

Application

Interested in joining our team? Fill out the following application: